Best Auto Repair, Waukesha

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INSURANCE QUESTIONS

Working Hours
  • Mon 6:00AM - 3:00PM
    Tue 6:00AM - 3:00PM
  • Wed 6:00AM - 3:00PM
    Thu 6:00AM - 3:00PM
  • Fri 6:00AM - 12:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 414-378-4072 or make an appointment online!

What People Say About Us

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    Dan, Is honest fair, and works very hard to make sure the repair is done correctly and priced fairly.

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    Friendly work at a fair price!

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    Excellent service and prices. Dan really does great work in a timely fashion, and they don't try to force "up-sell" of parts and services.

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    Excellent service. I've taken my cars there for years. Great work and very reasonable prices. I always recommend Dan to my friends, because he's a good, reliable mechanic and they're hard to find!

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    Top notch service. Dan clearly explained what the issue was so I would understand what needed to be fixed. He presented three options for the repair and gave his recommendation. My car was in and out before noon. All in all a great experience. I would strongly recommend Redline Garage!

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    Dan, Is honest fair, and works very hard to make sure the repair is done correctly and priced fairly.

Call us for service: 414-378-4072

ASE (Automotive Service Excellence)
  • Car Care Aware